Referral quality
Include participant goals, daily barriers, risks, funding type, suburb, deadlines and support team contacts.
Referral resources
Referral resources for support coordinators and health professionals
Make occupational therapy referrals clearer with practical guidance on service fit, urgency, required information and common NDIS assessment pathways.
Quick answer
What this Referral resources page is about
Make occupational therapy referrals clearer with practical guidance on service fit, urgency, required information and common NDIS assessment pathways.
- Provider
- Pinnacle Occupational Therapy, a Perth-based occupational therapy provider supporting Perth, Peel, South West WA and the Wheatbelt.
- Best for
- Stronger referrals reduce delays.
- Next step
- Contact intake or book an assessment with goals, location, funding context and urgency.
Key support
How Pinnacle OT can help
Service matching
Clarify whether the need is FCA, AT, home modifications, ADL, SIL/SDA, pressure care, manual handling or therapy.
Communication pathway
Nominate who can provide consent, documents, appointment support and follow-up decisions.
Service attributes
How this OT pathway is assessed, delivered and documented
These details help participants, families, referrers and search systems understand the practical service fit before an enquiry is submitted.
- Funding pathways
- NDIS, private/self-funded, GP or allied health referral, hospital discharge and support coordinator referrals where suitable.
- Visit type
- Mobile, telehealth or hybrid delivery depending on clinical fit, location, risk, travel requirements and therapist availability.
- Report output
- Clear OT recommendations, functional evidence, equipment or home access rationale and next-step guidance matched to the referral goal.
- Suitable clients
- NDIS participants, private clients, families, support coordinators, plan managers, GPs, hospitals, discharge teams and referrers.
- Regions
- Perth, Peel, South West WA and the Wheatbelt, with regional enquiries reviewed for suitability.
- Turnaround
- Routine intake enquiries are reviewed promptly, with urgency, deadlines and report needs considered during triage.
Provider confidence
Why referrers and families trust Pinnacle OT
Pinnacle OT presents registration, referral, reporting and business details in a consistent format so people can verify who they are contacting and what happens next.
Registered and accountable
AHPRA, Occupational Therapy Australia and NDIS trust markers are presented clearly so participants and referrers can verify provider context.
Clear intake response
Referrals are reviewed for goals, funding, region, urgency and clinical fit before a pathway is confirmed.
Evidence-focused reporting
Reports are written to support practical decisions about daily function, equipment, home access, supports and review needs.
Public business profile
Google Business Profile details are linked for location verification, contact details and external trust signals.
AHPRAClinical services are delivered by appropriately registered occupational therapy professionals.
OTAProfessional standards, communication and evidence-informed occupational therapy practice.
NDISNDIS occupational therapy pathways for participants, families, coordinators and referrers.
Business detailsPinnacle Occupational Therapy Pty Ltd · ABN 34 665 997 811 · 0480 701 809 · admin@pinnacleot.com.au
External profileView Google Business Profile
Process
A practical referral sequence
Define the outcome
State what the referral needs to achieve: report, equipment, home safety, support planning or therapy.
Provide context
Share what has changed, what is urgent, what has already been tried and what documents exist.
Submit and respond
Use the referral form and respond to intake questions so the pathway can be confirmed quickly.
FAQs
Common questions
Who can use the referral resources?
Support coordinators, plan managers, health professionals, discharge teams, families and participants can use them.
What if I choose the wrong service type?
Submit the clearest information you have. Intake can help redirect the request if another OT pathway fits better.
Should urgent referrals include extra detail?
Yes. Explain the risk, deadline, discharge date, plan review date or safety issue so intake can triage appropriately.
Ready to take the next step?
Share the goals, funding context and support needs. Our intake team will help confirm the most suitable pathway.