Clear intake communication
We confirm scope, funding and next steps so referrers know what is happening from the start.
Pinnacle OT works with support coordinators, plan managers, health professionals and discharge teams who need responsive communication, practical recommendations and reports that support funding decisions.
Pinnacle OT works with support coordinators, plan managers, health professionals and discharge teams who need responsive communication, practical recommendations and reports that support funding decisions.
We confirm scope, funding and next steps so referrers know what is happening from the start.
Recommendations are written for real-world decision making, plan reviews and support implementation.
We work with families, coordinators, plan managers and allied health teams to keep supports aligned.
Routine referrals are reviewed promptly so support teams know whether the pathway is suitable.
We help identify whether the referral fits FCA, AT, home modifications, therapy or another OT pathway.
Reports focus on functional impact, support rationale and practical recommendations.
These are the high-value pathways most often used by coordinators, hospitals and allied health teams.
Broad functional evidence for plan reviews, support needs and daily living recommendations.
Equipment rationale, trials and implementation guidance for safer everyday participation.
Access, bathroom safety, transfer and environmental recommendations linked to functional need.
These details help participants, families, referrers and search systems understand the practical service fit before an enquiry is submitted.
Pinnacle OT presents registration, referral, reporting and business details in a consistent format so people can verify who they are contacting and what happens next.
AHPRA, Occupational Therapy Australia and NDIS trust markers are presented clearly so participants and referrers can verify provider context.
Referrals are reviewed for goals, funding, region, urgency and clinical fit before a pathway is confirmed.
Reports are written to support practical decisions about daily function, equipment, home access, supports and review needs.
Google Business Profile details are linked for location verification, contact details and external trust signals.
Include contact details, suburb, age, funding type and preferred communication pathway.
Explain the functional concern, requested assessment and any upcoming plan review or discharge deadline.
Attach or reference recent reports, behaviour plans, discharge summaries or equipment information where available.
Support coordinators, plan managers, clinicians, families, participants and service providers can submit referrals.
We aim to respond within two business days with scope, suitability and next-step guidance.
Yes. If the referral is unclear, intake can help identify whether the request fits FCA, AT, home modifications, therapy or another pathway.
Share the goals, funding context and support needs. Our intake team will help confirm the most suitable pathway.