Referral triage
We help identify whether the participant needs FCA, AT, home mods, ADL review or therapy.
Support coordinators
Responsive OT support for coordinators managing complex needs
We help support coordinators clarify OT pathways, gather functional evidence and keep participants, families and providers aligned around practical recommendations.
Quick answer
What this Support coordinators page is about
We help support coordinators clarify OT pathways, gather functional evidence and keep participants, families and providers aligned around practical recommendations.
- Provider
- Pinnacle Occupational Therapy, a Perth-based occupational therapy provider supporting Perth, Peel, South West WA and the Wheatbelt.
- Best for
- Clear scope, clear updates, clear reports.
- Next step
- Contact intake or book an assessment with goals, location, funding context and urgency.
Key support
How Pinnacle OT can help
Funding evidence
Reports describe functional impact, support rationale and practical recommendations.
Team communication
We keep communication focused so coordinators can manage next steps confidently.
Service attributes
How this OT pathway is assessed, delivered and documented
These details help participants, families, referrers and search systems understand the practical service fit before an enquiry is submitted.
- Funding pathways
- NDIS, private/self-funded, GP or allied health referral, hospital discharge and support coordinator referrals where suitable.
- Visit type
- Mobile, telehealth or hybrid delivery depending on clinical fit, location, risk, travel requirements and therapist availability.
- Report output
- Clear OT recommendations, functional evidence, equipment or home access rationale and next-step guidance matched to the referral goal.
- Suitable clients
- NDIS participants, private clients, families, support coordinators, plan managers, GPs, hospitals, discharge teams and referrers.
- Regions
- Perth, Peel, South West WA and the Wheatbelt, with regional enquiries reviewed for suitability.
- Turnaround
- Routine intake enquiries are reviewed promptly, with urgency, deadlines and report needs considered during triage.
Provider confidence
Why referrers and families trust Pinnacle OT
Pinnacle OT presents registration, referral, reporting and business details in a consistent format so people can verify who they are contacting and what happens next.
Registered and accountable
AHPRA, Occupational Therapy Australia and NDIS trust markers are presented clearly so participants and referrers can verify provider context.
Clear intake response
Referrals are reviewed for goals, funding, region, urgency and clinical fit before a pathway is confirmed.
Evidence-focused reporting
Reports are written to support practical decisions about daily function, equipment, home access, supports and review needs.
Public business profile
Google Business Profile details are linked for location verification, contact details and external trust signals.
AHPRAClinical services are delivered by appropriately registered occupational therapy professionals.
OTAProfessional standards, communication and evidence-informed occupational therapy practice.
NDISNDIS occupational therapy pathways for participants, families, coordinators and referrers.
Business detailsPinnacle Occupational Therapy Pty Ltd · ABN 34 665 997 811 · 0480 701 809 · admin@pinnacleot.com.au
External profileView Google Business Profile
Process
How to refer efficiently
Choose service need
Tell us the primary outcome: plan review evidence, equipment, home safety, skill building or housing support.
Flag deadlines
Include review dates, discharge timelines or urgent risks so intake can prioritise appropriately.
Provide context
Share plan details, reports and support team contacts where available.
FAQs
Common questions
Can I refer for more than one service?
Yes. Include the full support need and intake can help sequence the most appropriate OT pathway.
Do you provide service agreements?
Yes. Service scope and funding details are confirmed through the intake and onboarding process.
Can reports support plan reviews?
Functional reports can be prepared with plan review and funding evidence needs in mind where clinically appropriate.
Ready to take the next step?
Share the goals, funding context and support needs. Our intake team will help confirm the most suitable pathway.